How To Locate a New ATM Service Provider
An ATM machine can be an integral part of any business or a business all in itself. Finding a ATM company that can service your ATM is vital. Just like finding a good, qualified, trustworthy mechanic for your vehicle, you will want the same level of experience and expertise when ATM service, repairs or maintenance is needed. Finding the right ATM company, just like that trustworthy mechanic, is crucial.
So how can you locate an ATM company to service your ATM(s)? Here are a few tips an ATM owner or operator can use for finding the right ATM service and maintenance company:
- Is the company a certified service center for the different brands of ATMs, such as Nautilus Hyosung, Genmega, Triton, etc.?
- How long has the company been in business?
- Does the ATM company have a warehouse, or similar, that stocks common parts and replacement items?
- Does the ATM company have a dedicated service team?
Choosing an Established ATM Provider
With over 100 years of experience spanning four generations, Lieberman Companies is a leader in the amusement, gaming and ATM industries.
True, ATMs haven’t been around for 100 years, but Lieberman Companies has as an established, family-owned and operated business servicing the Minneapolis/St. Paul area and beyond. In addition to having longevity in the the ATM industry and related fields, Lieberman was also named a “Top 10 ATM Distributor” by Worldpay.
Certified ATM Service Centers
Once again, think about your vehicle. It’s a major investment and you want to make sure that it receives top notch service when needed. When choosing someone to repair that major investment, do you take your vehicle to the 18 year old running a “repair shop” out of his father’s garage, or do you take your vehicle to a certified technician, whether it be at a dealership or repair facility?
The same thing holds true for your ATM machines. Rather than having a random person head on out to fix or maintain your ATM, be sure to select someone who is certified.
Lieberman is a certified ATM service center for all Hyosung ATMs and also offers select services for Genmega and Triton. The ATM service staff at Lieberman is friendly, knowledgeable, and qualified to support any machine issues from repairs to parts to maintenance to ATM reprogramming.
Finding ATM Parts and Supplies
No matter how qualified an ATM service company may be, if they don’t have the necessary ATM parts and supplies in stock, servicing your machine could take longer which could lead into lost revenue and worse yet, upset customers. Have you ever stopped by to use an ATM only to find an “Out of Service” sign? Frustrating, isn’t it!
That’s why it’s important to find an ATM service company that either has a warehouse or ample storage space for popular ATM supplies and common parts for both ATM repairs and maintenance.
For your convenience, Lieberman Companies has a dedicated warehouse for these items. Here’s a list of the most popular items that are kept in stock for our Nautilus Hyosung, Genmega, Hantle, and Triton ATMs:
- EMV Kits
- ATM Cleaning Cards
- ATM Toppers
- Wireless & IP Items
- Paper Rolls
- ATM Cassettes
- Keypads
- Card Readers
- Power Supplies
For more information on ATM service, parts and maintenance, contact the Lieberman ATM Service Center at 952-887-5285. We look forward to assisting you with your ATM service questions and needs.